I ripped a seam on my lightweight pants after about 9 months of riding. Contacted warranty and they shipped my pants back to NF, repaired and back to me within two days. Unreal customer support. I'm happy my pants that were still in great condition were able to be fixed and not tossed out.
I wear these pants almost every ride, the elastic waist band is the best solution compared to belts or ratchet that leave awkward pressure points or bows out the fabric in weird ways. NF for me only now.